Free confidential, professional support is available to you
At THS, the work our consultants perform often takes place in demanding environments. Supporting hotel teams during operational pressure, transitions and recovery periods requires focus, resilience and professionalism. While our consultants are highly capable, we also recognize that everyone benefits from having access to trusted support when life becomes challenging. That’s why all THS consultants have access to the confidential resources available through the AllOne Health Employee Assistance Program (EAP).
This program is available to you and your household members and provides confidential, professional support at no cost. Whether challenges arise from work, personal circumstances or broader events affecting the world around us, these resources are designed to provide immediate guidance and support.
Through the AllOne Health EAP, you have the use of:
• Immediate emotional support through In-The-Moment assistance
• Confidential counseling with licensed professionals
• Referrals for additional care and support services
• 24/7 access to trained clinicians for guidance and conversation
These services are completely confidential and designed to provide practical, solution-focused support for a range of personal and professional challenges including stress management, anxiety, relationship concerns and workplace pressures.
If you or a member of your household would like to access support, you may connect with AllOne Health at any time at 800-451-1834 or by visiting portal.allonehealth.com. You also may request counseling through the mobile app — download for a Google phone or download for an Apple phone.
At THS, we believe supporting the well-being of our consultants is essential to the level of service we provide to our partners. Please know these resources are available whenever you may need them. Thank you for the professionalism and dedication you bring to our partners every day.

